Frequently Asked Questions (FAQ) List
General Questions
Q: What are the hours of operation at Richards locations?
A: Each location has various hours. Please
call your nearest Richards location
to find their specific hours of operation.
Account Questions
Q: What if I have a question regarding my account?
A: For a question
about your account, please call the
Richards location at which your account is set up.
Q: What if I have a question regarding my statement?
A: For a question
regarding your statement, please call corporate headquarters at
773-586-7777 and ask for the credit department.
Contractor Questions
Q: How do I establish a credit line at Richards?
A: Fill out a credit application at your nearest Richards location or visit the Contractors Corner page on our website. You can download and print a credit application from that page. There are instructions on that page on how to submit the credit application to us once you have it filled out.
Delivery Questions
Q: What if I have a question regarding a delivery?
A: Please call your nearest Richards location.
Product Questions
Q: What if I have a question on a product?
A: Richards has a very large line of products to serve you. The best way to get information on a specific product is to call your nearest Richards location and ask them any questions you might have. Check out our locations page to find your nearest Richards location!
